FAQs
Before Ordering Your Dumpster Rental
Dumpster Specifications
Will my dumpster have a door that swings open?
What is the weight of an empty dumpster?
Does the dumpster have a cover or lid?
What are the dumpster dimensions?
Materials – Weight, Extra Costs and Prohibited Items
How is the weight of my debris determined?
What materials may incur extra costs?
What materials are prohibited?
Hazardous waste, dirt, industrial waste, chemical products, oil filters, herbicides, pesticides, radioactive material, solvents, paint (except completely dried latex paint cans, no liquids), other flammable liquids, aerosol cans, propane tanks, motor oil, transmission oil, lubricating/hydraulic oil, oil filters, contaminated oils (mixed with solvents, gasoline, etc.), antifreeze, appliances, petroleum contaminated soil/lead paint chips, tires, batteries, computers, monitors, televisions, microwaves, fluorescent tubes, railroad ties, medical waste, asbestos, animals, barrels, all liquids.
Nothing can be sticking out of the top of the roll off dumpster.
Additional requirements may apply based upon locality. Liability for appropriate waste remains with the customer.
We welcome your call (888-885-2048) or email ([email protected]) with any specific questions or concerns.
Pricing
What does the price include?
The price of a dumpster rental includes a one-time delivery and removal for the selected roll off dumpster, a disposal weight allowance, and a stated rental period. All waste will be disposed of in a fully approved and licensed disposal facility.
How many tons can I put in my roll off dumpster?
Will I be billed for extra weight?
Yes, if the weight of the materials in your dumpster exceeds the included weight quoted in your order confirmation, you will be charged for the additional weight at the specified tonnage rate. We are charged by weight at the disposal facility and we pass along this charge accordingly.
Property Considerations
Will the dumpster cause driveway damage?
Although driveway damage is unlikely, please be aware of the possibility of damage caused by the weight of the dumpster and the contents placed in the dumpster.
Watch the process of a dumpster delivery below, and find out our tips for keeping your driveway protected.
Prevent Scratching & Cracks
We recommend that you place 4′ x 8′ plywood sheets or 2″ x 4″ boards on your driveway where the dumpster will be placed. The wood will prevent the dumpster from scratching or cracking the driveway. Please take the proper precautions to protect your driveway!
Do I need a dumpster permit?
Dumpster permits are typically only required when placing a dumpster on public property such as a street, easement, or sidewalk.
Please contact your local township office or public works department to determine exact permit requirements for your specific situation. Permit requirements can vary within the same town based on placement specifics!
You can also visit our dumpster permit database for more information on permit requirements in some locations.
Can I put the roll off dumpster on the street?
Please check with your local municipality. Permits are often required for dumpsters.
How large of a space do I need for delivery of the roll off dumpster?
It is recommended to allow 4’ of clearance on all sides of the dumpster to assure adequate clearance. Please refer to our Dumpster Selection Guide for dumpster dimensions.
Ordering / Scheduling Your Dumpster Rental
Is emergency dumpster delivery available?
Emergency services are based upon location and availability. Please call 888-885-2048.
How far in advance do I need to order a dumpster rental?
We recommend ordering at least 24 hours in advance to ensure we have a dumpster available. Please note there is no guaranteed delivery time, so if a roll off dumpster is needed first thing in the morning, delivery should be scheduled for the day prior.
What are my payment options?
We accept all major credit / debit cards (Visa, Master Card, American Express, and Discover) as well as Paypal. Credit card payment can be made online or over the phone. Paypal payments can only be made online.
Is it necessary for someone to be there at the time of delivery/removal?
It is preferred, but not necessary, to have someone onsite for delivery or removal of the roll off dumpster. The driver will use his best judgment and place the roll off dumpster in the safest accessible area. You will be responsible for all charges involved with relocation of the dumpster should it be necessary. For removal, the customer agrees to provide unobstructed access to the roll off dumpster on the scheduled pick-up day. If the roll off dumpster is inaccessible, you will be subject to a wasted trip charge.
What if I need to change or cancel my roll off dumpster rental order?
You may cancel or change an order by calling us at 888-885-2048 Monday through Friday 8am – 5pm or contacting us via email at [email protected]. Please have your order confirmation number available when cancelling or making changes. A trip fee of $100 to $250 may apply if the driver is already en route.
Once You’ve Ordered Your Dumpster Rental
How do I open my dumpster’s door?
Handle Style Door Lock
- Unhook any safety chains from the dumpster
- Remove any safety latches, hooks, or pins from their holders
- Pull “up” on the door handle / lever to release the door
Ratchet Style Door Lock
- Unhook any safety chains from the dumpster
- Remove any safety latches, hooks, or pins from their holders
- Push the ratch switch “in” such that the ratchet catches the gear
- Turn the ratchet repeatedly until the dumpster latches release and the door opens
What if I schedule service but it turns out I am not ready upon the driver’s arrival?
If service (delivery, removal, switch out, dump & return, relocate, etc.) is scheduled but not performed due to a customer’s onsite or last-minute change request, a wasted trip fee of up to $500 (based on location) is typically charged. All service change requests must be made prior to the driver heading to your location in order to avoid wasted trip fees.
What if my dumpster is full and I need another dumpster?
Please call us at 888-885-2048 if you need your dumpster emptied and returned to you. There will be repeat charge equal to the amount paid for your previous dumpster.
How long may I keep the roll off dumpster?
Our standard rental period is 21 days. However, a shorter time period may apply to your order depending upon the demand for dumpsters in your location. Extended rental fees will apply when keeping your dumpster longer than the included rental period. The included rental period and applicable extended rental fee is always disclosed in our quotes. Be sure to ask about the included rental time and extended rental fees when pricing a dumpster rental!
Do I need to schedule removal of my dumpster?
Yes, you need to let us know when to remove the dumpster. We do not automatically remove the dumpster at the end of the included rental period. You can schedule removal online or via telephone (888-885-2048).
What if I need to keep my roll off dumpster longer or have it removed sooner?
If you want to modify the date your roll off dumpster rental is picked up, please call 888-885-2048. Please have your order confirmation number available when making changes.
Fast and Affordable Dumpster Delivery Service for Any Size Project
We are a one-stop-shop for roll-off dumpsters, offering four different sizes to suit the specifications of your project. Visit our dumpster sizes page for details regarding dimensions, capacity, and common uses for each size.
10-Yard
Ideal for a small construction project, renovation or cleanout. May be the best fit for a tight space.
20-Yard
Ideal for a medium construction project, renovation or cleanout. Easy access to throw debris over the dumpster walls.
30-Yard
Ideal for a large construction project, renovation or cleanout. Offers the most efficient combination of capacity, price, and ease of loading.
40-Yard
Ideal for very large projects, particularly if the dumpster will be loaded from a dock or with the assistance of machinery.
Hear What Our Satisfied Customers Have to Say
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