Welcome to Redline, upstate New York’s most trusted waste removal company, rooted in professionalism and customer satisfaction.
Redline is owned and managed by people who live in the areas where we provide residential trash service. We shop in your neighborhoods, contribute to and participate in local events and organizations, and hire your neighbors.
We know what you want for your home and community because we want the same things: clean collection, personal service, a friendly voice on the phone, and a smile in person.
I absolutely love this company! Their service is always reliable, and the staff is incredibly polite and helpful. As a senior recovering from a hip replacement, it’s tough for me to move my barrel up the driveway—but these guys never hesitate to walk down and get it for me. That kind of thoughtful support means the world. Everything they do is handled with true professionalism. If I could give them 10 stars, I would. Great job to the entire team!
Customer
Great company! I recently moved to Hector and started pick-up service with them. The unit is in a tight spot, but the drivers handle it with ease. Bill even called me personally to check in and see if there was anything he could improve. That kind of care and attention is rare. The team is friendly, reliable, and professional. I highly recommend this company to anyone needing pick-up service. Their rates are great too—definitely worth considering for dependable service!
Customer
I have absolutely nothing bad to say about this company! Their customer service has been fantastic from day one. I really appreciate that they don’t charge extra for a bag sticking out of the dumpster—many others would. They’re always right on schedule with pickups, and if there’s ever an issue, I usually get a courteous call the day before. It’s rare to find a company this reliable and considerate. Truly a pleasure to work with these folks every time!
Customer
We’ve been with Redline since the beginning and their rates have always been better than the competition. One day, I noticed a wheel had fallen off my dumpster and had been off for quite a while. During a pickup, I stepped outside and was surprised to meet the new owner—he quickly fixed the wheel within minutes! It was his first day, and that simple act showed real commitment. Redline is definitely in better hands under the new ownership. Great service!
Customer
We have a Redline dumpster and couldn’t be happier with the new ownership. They respond quickly and make things right whenever there’s an issue. No business is perfect, but how problems are handled says everything—and these folks do it right. It’s clear they care about their customers and their service. Plus, it’s a great feeling to support a locally owned company. We’re proud to be loyal, lifetime customers of Redline. Excellent service and great people behind it!
Customer
Redline has serviced my business for years, and the experience has been great—even during the ownership transition. Whenever there’s an issue, they respond and resolve it quickly. The new owner has improved communication, which makes a big difference. They’re reliable, professional, and always on top of things. Redline is my go-to for all trash removal needs, and I wouldn’t consider anyone else. Solid service from a team that truly cares!
Customer